DCNHost is now proud to accept Alipay in response to increasing demand for our services from the China/Taiwan regions.
If you are within these regions and prefer to pay using this payment method, you may now select this method in your invoice.
Prior to today, we charged an extra $20 per month for DDoS protection for any customers who want it. We have some good news for you today! As part of our commitment to stay competitive and to provide the best value possible in the hosting space, DDoS protection is no longer something we charge our customers for. Existing customers who were ... Read More »
We are excited to announce our new plans and prices! Released via our website, https://www.dcnhost.com/
It appears that our payment gateway is performing maintenance and not all payments are being marked as paid automatically. Please contact us via support ticket if you are affected.
UPDATE 3/9/2016: This has been fully resolved.
We will be performing scheduled maintenance on our Client Area starting at midnight, MST time on 07/07/2015. This window should be less than 15 minutes and you can still reach out to us by email at support [AT] dcnhost.com if you require assistance.
Thank you for your patience. Your server will not be affected, only this client area.
In order to assist our customers in the best way possible and to help streamline our processes, we've upgraded our support system.
Please note that previous tickets before today may not be available for viewing. Please open a new support ticket if you need help.